I think this shouldn’t be that huge of a deal right now. We all have to start somewhere and I think that in the future there will be a way for us to migrate the community if we decide it is time to do so (maybe there is already, I am not really familiar with lemmy yet). I would support setting up an instance if we should decide to
I really don‘t get their point regarding the negative impact. A platform should never be production critical. No one should rely on it for solving production issues. That is what enterprise support is for. I think that this is just an excuse for not being bothered to participate