With people continuing to insist on using poor and easily guessable passwords, hacked emails are something I deal with occasionally.
Of all cybersecurity incidents, hacked emails are some of the easiest to remediate. Once you've kicked the attacker out by forcing a global sign-out and resetting their password, then informed any affected recipients about the hack, you're done, right?
Wrong. There's a step I've seen even experienced IT techs forget about. Inevitably, you'll receive another call from the user informing you that they aren't receiving emails anymore. Let's take a look at how to troubleshoot that.